Dispatch, Collection and B2B Returns

Check shipping charges, dispatch lead times with or without printing, free warehouse collection and return conditions for your business orders.

Shipping charges excluding VAT

ZoneBasket below €150Basket from €150 to below €250Free from €250
Belgium / Belgique24 €18 €0 €
France, Germany, Austria, Italy, Luxembourg, Netherlands, Portugal, Spain, United Kingdom and Northern Ireland36 €24 €0 €

Other European areas served: €42 below €350, €30 from €350 to below €750, free from €750. Islands, non-EU destinations and oversized orders may require specific validation.

Dispatch, excluding transit time

Lead times start after payment confirmation and artwork approval for printed goods. Transit time to your address is not included.

  • Standard: dispatch within 3 days without printing; 18 days with printing.
  • Express: dispatch within 48 hours without printing; 12 days with printing. Surcharge: 30% of merchandise excluding VAT after discounts, excluding freight and taxes.
  • Ultra-express: dispatch within 24 hours without printing; 7 days with hot foil printing only. Surcharge: 75% of merchandise excluding VAT after discounts, excluding freight and taxes.

Free collection after confirmation at Rue de Thyle 29, 1495 Villers-la-Ville, Belgium.

See the B2B terms for returns, claims and personalised products. Legal rights concerning defects and non-conformity remain unaffected.

B2B terms and conditions